Polaris Pool Phone Numbers and Emails

Toll-Free Number:

  • (800) 822-7933

Polaris Pool Email:

General Info
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PissedConsumer Club

Contact Information

Polaris Pool Website:

Fax:

800.479.8324

Polaris Pool Rating Based on 9 Reviews

Rating details

2.1
more details
Product or Service Quality
Website
Warranty
Customer service

Rating stats

Rating trend

How Good is Polaris Pool's Customer Service?

Rosiland Fuo
Rosiland Fuo
Feels Disappointed | Jun 13, 2023

Horrible

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Clevon Ueb
Clevon Ueb
Feels Disappointed | Feb 11, 2023

Nobody answered my call or called me back. I am trying to get a replacement part:
For a Quattro P40
The left gear box.
The little black nipple to which the side wall hose attaches broke off.
I have been trying to replace for 2 months!!
It is still under warranty!!
VERY DISAPPOINTING CUSTOMER SERVICE— Actually, NO CUSTOMER SERVICE.
Please assist
Bob Murray
(707)483-****
desiandbob@***.com

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Craig M Rhj
Craig M Rhj
Feels Disappointed | Oct 22, 2022

I never got to talk to anybody because when I called in and was transferred, it did not sound like I was talking to Polaris anymore so I hung up.

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Summary of Polaris Pool Customer Service Calls

77 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Polaris Pool?

Product/ Service Question:

  • “Product recommend”
  • “I bought the MAXX vacuum 1 year ago 1 first the vacuum don't work I went to Leslie store a lot times for fixed the vacuum still doesn't work”
  • “Robot not working”

Request for Information Question:

  • “Have a question”
  • “Looking for a part for a polarisPool Cleaner 280”
  • “Speak to somebody about a pool pump purchase”

Payments and Charges Question:

  • “Rebate”

Other Question:

  • “Error code 10”
  • “Reward”
  • “Need supoort”

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